Amherst Archery Academy ships all packages via USPS or UPS. Please note that we are subject to the shipping company’s liability policies. For example, we are not responsible for delays due to weather.
When shipping within the contiguous U.S., your order will arrive within the following processing and delivery estimates:
Orders received by 12pm EST Monday through Friday will begin being processed on the same day. Orders received after 12pm EST Monday through Friday will begin being processed the following business day. It takes two to six (2-6) business days to process each order. Once processed, your order will ship that day by 5pm EST. Standard shipping takes two to five (2-5) business days.
Amherst Archery Academy only ships to the contiguous U.S.; we will gleefully announce the day when we begin to ship internationally. Until then, our sincere apologies.
Amherst Archery Academy’s business days are Monday through Friday, 9am-5pm. We are a small, family-run business. Thank you for your patience while we process, package, and ship your orders.
If you are not 100% satisfied with your purchase you can return your order* for a full refund (minus shipping charges) or exchange within 30 days of your purchase. We ask that you return the items in the same condition that they were sent to you and with all of the original packaging/tags. Please review our return policy below.
- All items must be returned in unused condition, sealed packaging, with all packaging material, tags, screws, tools, and accessories. Items that are returned in used condition will be returned to the customer at the customer’s expense.
- *Special or personalized orders, close-outs, specials, software, books, CD’s, ‘cut arrows/shafts, etc. may not be returned under any circumstance other than to replace an item due to defective product.
- Amherst Archery Academy reserves the right to refuse the return of any product that is used, damaged or un-sellable for any reason. Our acceptance of a returned item from a postal carrier does not indicate that we accept the returned item.
- Returns will not be accepted after 30 days of the purchase date.
- Shipping charges are not refundable.
- All items being sent out on an exchange will be sent via USPS Priority or UPS Ground unless prior arrangements have been made.
- Return shipping will only be refunded in the event of an error made by Amherst Archery Academy. All COD’s sent to Amherst Archery Academy will be refused/returned to sender.
How To Return Or Exchange
- Call us at (774) 261-3399 Monday – Friday 9am-4pm EST to request a return or exchange.
- We will provide you a RMA (Return Merchandise Authorization) number upon approval.
- Ship the item back to us writing your RMA number on the return form and on the outside of the box.
- Please allow 3-5 business days for Amherst Archery Academy to process your return after it has arrived back at Amherst Archery Academy.
Amherst Archery Academy
Attn: Returns Dept.
19 Orchard Street
Greenfield, MA 01301
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode
- Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information we think you may find interesting using the email address you provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use data cookies to track items you add to your shopping cart. No personal information is stored within these cookies.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites; such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information that we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to 19 Orchard Street, Greenfield, MA, 01301.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Amherst Archery Academy, LLC.. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Amherst Archery Academy, LLC. or purchasing Amherst Archery Academy, LLC. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Amherst Archery Academy, LLC. or to purchase Amherst Archery Academy, LLC. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Amherst Archery Academy, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks, and trade names of Amherst Archery Academy, LLC. used in the site are trademarks or registered trademarks of Amherst Archery Academy, LLC.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Amherst Archery Academy, LLC. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability for a particular purpose and non-infringement. Amherst Archery Academy, LLC. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Amherst Archery Academy, LLC. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Amherst Archery Academy, LLC. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Amherst Archery Academy, LLC. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that na Amherst Archery Academy, LLC. product is mistakenly listed at an incorrect price, Amherst Archery Academy, LLC. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Amherst Archery Academy, LLC. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Amherst Archery Academy, LLC. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Amherst Archery Academy, LLC. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Amherst Archery Academy, LLC. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Amherst Archery Academy, LLC.
Your use of this site shall be governed in all respects by the laws of the state of Massachusetts, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Amherst Archery Academy, LLC. products) shall be in the state or federal courts located in Franklin County, Massachusetts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Amherst Archery Academy, LLC. products) must be commenced within one (1) year after the claim or cause of action arises. Amherst Archery Academy, LLC’s. failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Amherst Archery Academy, LLC. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Amherst Archery Academy, LLC. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Amherst Archery Academy, LLC. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Amherst Archery Academy, LLC. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Amherst Archery Academy, LLC. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Amherst Archery Academy, LLC. in its sole discretion.
You agree to indemnify, defend, and hold harmless Amherst Archery Academy, LLC. its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Amherst Archery Academy, LLC. may link to sites operated by third parties. However, even if the third party is affiliated with Amherst Archery Academy, LLC., Amherst Archery Academy, LLC. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Amherst Archery Academy, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Amherst Archery Academy, LLC. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).